31Bets is an online casino platform that offers a wide range of games from top software providers in the industry. The website has been designed to provide players with a seamless gaming experience, with features such as live chat support and various payment options.
Brand Overview
The 31Bets brand is owned by Rhapsody Limited Casinos, a company incorporated in Malta. This ensures that the online casino operates within the 31-bets.org jurisdiction of European regulatory bodies, adhering to strict guidelines regarding fair play, data protection, and responsible gaming practices.
According to the website’s terms and conditions section, players must be at least 18 years old to register for an account with 31Bets. The website also states its commitment to providing a safe environment for players by following industry-standard security protocols to prevent unauthorized access to player accounts.
Registration Process
Registering on 31Bets is relatively straightforward and can be completed within minutes. To sign up, users are required to provide basic information such as their name, date of birth, email address, username, password, country, currency, and mobile phone number. Users must also agree to the website’s terms and conditions before finalizing the registration process.
Once registered, players will have immediate access to 31Bets’ extensive game library, featuring over 5,000 slots, table games, video poker, jackpots, live dealers, instant win, virtual sports, bingo, keno, lotto, skill games, and scratchcards. The casino’s collection of titles can be searched by software provider or specific game category.
Account Features
31Bets offers several account features to enhance the user experience for its players. Upon logging into their accounts, users have access to:
- Personalized dashboard displaying total bets, winnings, and losses
- Transaction history showing recent deposits and withdrawals
- A "Bet History" tab that displays all games played with information on stakes, payouts, and game results
Bonuses
Upon registering an account, new players are eligible for a welcome bonus package of up to €500 over the first three initial deposits. The website also regularly updates its promotions section with ongoing deals such as no-deposit free spins, cashback bonuses, daily rewards, tournaments, giveaways, prize draws, and other limited-time offers.
Payments and Withdrawals
31Bets accepts various payment options including Visa, Mastercard, Maestro, Amex, Skrill (Moneybookers), Trustly, Bank Transfer (Online & Offline), Diners Club International, PayPal, Giropay, EPS, Neteller, Zimpler, PayID, Neosurf, Sofort, and Instant Banking. To withdraw funds, users must deposit a minimum of €20 or equivalent in other currencies.
Withdrawal processing times vary depending on the withdrawal method chosen by players:
- E-wallets (Skrill, Trustly) – immediate to 24 hours
- Bank Transfer – up to 5 working days
- Other methods such as credit/debit card and cryptocurrencies may take longer
The maximum weekly payout for all payment methods is €20,000 or the equivalent in other currencies.
Game Categories
31Bets has categorized its extensive collection of games into various categories:
- Slots: A vast library of 5-reel video slots, progressive jackpots, fruit machines, and classic titles from multiple software providers.
- Table Games: Roulette (European & French), Blackjack (Classic and Double Exposure), Baccarat, Casino Hold’em, Three Card Poker, Craps, Carribbean Stud Poker, American and European rules for Blackjack variants.
- Video Poker: Classic, Joker’s Wild, Deuces Wild, Bonus Deuces Wild, All-American, All Aces, Jacks or Better, Tens or Better, Royal Flush
- Live Dealers: Casino classics and table games in real-time with live chat facilities available through NetEnt Live Gaming
- Instant Win Games & Bingo
- Virtual Sports & Lotto & Scratchcards
Software Providers
The game selection offered by 31Bets is powered by multiple software providers, including:
- Play’n GO (Casino Classic)
- Microgaming: A leader in the industry with titles like Thunderstruck II
- NetEnt Gaming AB: Known for their exclusive slots such as Starburst, Gonzo’s Quest
- Blueprint Gaming: Famous games include Rainbow Riches Fortune, Reel Rusher etc.
Mobile Version
The 31Bets website is fully compatible and optimized for mobile devices, offering instant access to most of its content via any Android or iOS smartphone. No dedicated apps are required as the user experience directly mirrors that on desktop platforms.
Security & License
Rhapsody Limited Casinos, which operates 31Bets, has obtained an e-gaming license under the laws of Malta (License Number: MGA/B2C/121/2006 issued by the Lotteries and Gaming Authority) ensuring compliance with the regulatory requirements. Additionally, the website operates on an SSL-secured platform that prevents third-party access to personal player data.
Customer Support
The customer support service at 31Bets can be reached via:
- Live Chat: available from within the ‘Help’ page
- Email form submitted from this same webpage
- Contact phone numbers for specific regions such as United Kingdom (0800) and Ireland (+353)
- Address of their Malta offices also displayed
Performance
In terms of load times, navigation is generally smooth across web pages, and game loading times vary but are often well below 10 seconds.
Overall Analysis
31Bets offers an engaging online casino experience with numerous features to appeal to both newcomers and regular gamblers. Its comprehensive game library from top providers offers something for everyone including a wide selection of live dealer games and progressive slots. The variety of ongoing promotions, deposit bonuses, no-deposit free spins, cashback deals and other incentives will undoubtedly add value to players’ betting experiences.
The inclusion of a secure payments system with numerous options to suit different regions gives users ample choice in managing their deposits and withdrawals. Although some players might find certain aspects (notably withdrawal processing times) not entirely satisfactory, the brand’s performance remains impressive given its sizeable global player base.
Considering all these elements along with an intuitive website design that supports mobile compatibility make 31Bets an attractive destination for many gamers searching for online casino entertainment options worldwide.